DataSpider™ Privacy Policy
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Site or Services, you agree to the practices set forth in this Privacy Policy and the Terms of Service. This privacy statement was last updated on October 1, 2024. This statement discloses our website located at www.dataspider.ai and other related websites owned and/or operated by DataSpider (collectively, the "Website"), products (such as DataSpider Helper) and services provided through the Website (as described in the Terms of Service "Service") information collection and dissemination practices.
We have developed this privacy statement to provide clear, simple and comprehensive information about what we do with the personal data you provide to us or that we may collect when you browse our website, how it is transferred to third parties, and how your rights and choices are to control your personal information and protect your privacy. Accordingly, this statement informs you of the privacy principles that govern the Site and Services (the "Privacy Policy").
DataSpider reserves the right to modify this Privacy Policy at any time by posting changes on this page. If we make material changes, we will notify you by means of a notice on the website prior to the changes becoming effective and, if necessary, we may also notify you by email. Please check the revision date below to determine if this Privacy Policy has been modified since you last viewed it. Your continued use of any part of the Site or the Services after the posting of an updated Privacy Policy constitutes your acceptance of the changes.
A. Information We Collect
How We Collect Your Information
We may collect information about your use of our website, in particular your browsing activity (pages viewed, links clicked, etc.). Some of this information may be collected through cookies placed on your web browser. The information we request will be retained and used as described in this Privacy Policy. We do not request or intend to collect any "special categories of information" such as health, race, religion, political opinions, or philosophical beliefs.
When you request a page from our site, our servers record the information provided in the HTTP request header, JavaScript, or similar tools, including IP address, request time, URL, and other information. We collect this information to ensure that our website functions properly and provides you with the features you see. This information helps us understand how visitors use our site and how we can improve its content and functionality. However, this information is not associated with any personally identifiable information.
When you use the Site, DataSpider or a trusted third party authorized by DataSpider may collect certain technical and path information (environment variables) about your computer to facilitate your use of the Site and Services. Each time you access content on our domain, your Internet browser automatically transmits certain information to DataSpider. Examples include the URL of the page you visit, your computer's IP address, or browser version. This information is collected to help improve our products.
We use cookies and similar technologies to provide our services, advertise, and analyze how you use our services. By continuing to use our websites, services, applications, tools, or messaging, you agree to our use of cookies as described in this Privacy Policy.
DataSpider does not track users over time or across third-party websites for targeted advertising and therefore does not use Do Not Track (DNT) signals. However, third-party websites may track your browsing activity. Your browser may allow you to set a DNT signal to notify third parties that you do not want to be tracked.
Our website may contain links to other third-party websites. DataSpider is not responsible for their privacy practices or content. We encourage you to read the privacy statement of any website you visit. DataSpider may make third-party applications available through the Site or Services. When you enable a third-party application, the information collected by DataSpider will be processed in accordance with this Privacy Policy. Information collected by third-party application providers is subject to their privacy policies.
We may collect your information when you:
(i) create a customer account on our Application;
(ii) contact our customer service or submit a request for information;
(iii) browse the Internet using cookies or similar technologies.
DataSpider processes your information to:
- allow you to create and manage your customer account;
- connect you to external applications, such as when you create an account using an external application;
- manage customer relationships and respond to requests or complaints;
- optimize your experience by improving our understanding of our customers;
- perform statistical analysis to develop management, measurement and reporting tools;
- process your data and browsing data through cookies with your consent.
User Accounts
Certain services offered to users of this Website may require registration of a user account with DataSpider ("User Account"). When registering, DataSpider will ask you to provide certain information. You may also register with DataSpider through your account on certain third-party social networking services ("SNS"). Please note that if you log in using your SNS account, DataSpider may have access to data associated with your SNS account. To deactivate your personal User Account, please contact us at support@dataspider.ai. When you deactivate your account, all information stored and maintained as part of your account will be deactivated (some information may be retained for archival, analytical, backup and record keeping purposes).
Information Relating to Children
The DataSpider website and any software or services available thereon are not directed to children under the age of 16 or other legal age. We recognize that children under the age of consent may access the website. Parents and legal guardians may contact us at support@dataspider.ai to request that we review, delete or cease collecting personally identifiable information from their children.
B. COOKIE POLICY
Cookies and Web Beacons
This website uses "cookie" and "web beacon" technologies. Cookies are small text files that are stored on your device to track your use of our website and personalize your experience. Web beacons are used in conjunction with cookies to understand how visitors interact with the website. Web beacons are transparent graphic images placed on websites. Unlike cookies, which are stored on a user's computer, web beacons are embedded invisibly on web pages. They help measure the actions of visitors who open pages containing web beacons. DataSpider uses the information provided by web beacons to better understand visitor interactions and improve the website.
We want you to be fully aware of the cookies we use and their functions. Our cookies serve a variety of purposes, including necessary or essential functionality, improving performance, providing additional functionality, or delivering relevant advertising. Cookies can be categorized by purpose and whether they are "first-party" or "third-party", which describes who manages the cookie and the data they collect.
First-party cookies: These are controlled and managed by DataSpider. We may access any data collected or stored. DataSpider only uses strictly necessary first-party cookies.
Third-party cookies: These cookies are controlled by a third party and are placed on your device when you visit our website. Only third parties can access the data collected, stored or used by the cookies. We may use third-party cookies for the following purposes. Some cookies may collect personally identifiable information (such as IP address). Some cookies collect anonymous data and aggregated statistics (such as performance cookies).
Please note that third-party cookies (including cookies used by partners, affiliates and service providers) are not covered by our Privacy Statement. We have no access to or control over these cookies. DataSpider does not have access to cookie-specific information collected directly by third-party cookies. To access or view your specific cookie information, please contact the third party as they control the cookies. These cookies are not essential for navigation on our website.
"Essential" cookies are essential for navigation on our website and in particular for the operation of the ordering process. Deleting these cookies may cause navigation problems.
"Analysis and Customization" cookies are not essential, but they help you perform more efficient searches, optimize your shopping experience and help us better address your needs and improve our products.
"Functional" cookies are used to provide services or remember settings to improve your visit. They may be set by us or by third party providers whose services we have added to our pages.
"Performance" cookies do not collect identifiable information and are used to help us improve site functionality, understand users' interests and measure the effectiveness of content. They collect statistics such as page visits and traffic sources to measure and improve website performance. The statistics collected by these cookies are aggregated and anonymous.
"Targeting" Third party advertising partners may set "targeting" cookies through our websites, applications or tools to deliver content relevant to your interests on our websites or the websites of third parties, including product-related advertising. They may be used to build a profile of your interests in order to display relevant advertising on other websites. The profile is built from the unique identifier assigned to the cookie and linked to your browser and Internet device.
You can set your browser to ask you whether you wish to accept or reject cookies before a cookie is registered, or to systematically refuse the registration of cookies. The settings vary depending on your browser software. Detailed information can be found in your browser's help menu. We recommend that you review your settings to make your choices regarding cookies.
For Internet Explorer: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
For Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471
For Chrome: https://support.google.com/chrome/answer/95647
For Opera: https://help.opera.com/en/latest/web-preferences/
Adjustments to your browser settings concerning cookies may modify your browsing experience and access to certain services. If you refuse or delete cookies, we decline responsibility for any degraded service performance resulting from our inability to register or consult required cookies.
C. USE AND DISCLOSURE OF INFORMATION
We use your information for the following purposes
Delivering and improving our services. We use your information to develop, deliver, and improve our Service, provide updates, troubleshoot, and analyze trends related to Service usage.
Displaying advertisements. We may use your information to display third-party advertisements to make our Services available for free.
Cross-promotion. We may use your information for cross-promoting our Services.
Tracking and fraud prevention for advertising purposes. Your information is used to track advertising campaign performance and prevent fraud.
Analytics and research. We use your information to understand Service usage, create reports, and conduct research to track potential problems or test new features.
Security. We use your information to enhance Service safety and security.
Customer Support. We use your information to provide customer support and respond to inquiries.
Our legal obligations. We use your information when required by law.
How We Share This Information
DataSpider shares information within its brands and affiliates. We also share information about you for the purposes described in this Privacy Policy, including providing services you have requested. We do not share personally identifiable customer information with companies, organizations, or people outside of DataSpider, unless one of the following circumstances applies:
Within DataSpider: Information may be shared within DataSpider to provide support and services.
With Partners: We may share aggregated or anonymous information with partners, such as analytics firms, applications, or other companies. When you use third-party applications, websites, or products that integrate with our Services, they may collect information about your activities under their own terms and privacy policies. By installing our DataSpider Helper browser extension, you consent to share your data with third parties under the terms set forth in the third-party privacy policies. To withdraw your consent to share information when using our browser extension, go to the extension's settings and disable the web statistics tracker.
For Legal and Other Purposes: We may access, preserve, and disclose information to investigate, prevent, or act in response to legal proceedings, customer service requests, technical issues, or as required by law.
New Owners: If ownership or control of all or part of DataSpider or a particular service changes as a result of a merger, acquisition or sale of assets, we may transfer your information to the new owner.
Data Processing and Transfer
DataSpider operates secure data networks protected by industry-standard firewalls and password protection systems. Our security and privacy policies are reviewed and improved regularly as necessary and only authorized personnel have access to information provided by users. DataSpider ensures that your information is treated securely and in accordance with this Privacy Policy. The statutory retention periods for personal information are set by DataSpider in accordance with legal obligations.
When you submit personal information to DataSpider through the Website, you agree that it may be transferred across borders. You authorize DataSpider to transfer, process, store and use your information and provide the service in countries outside your country in accordance with this Privacy Policy. All data transfers are subject to appropriate guarantees, in particular contractual, technical and organizational ones, and to compliance with applicable regulations on the protection of personal data.
D. Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: support@dataspider.ai